Frequently asked questions
Where are you located in Alameda?
Our eyelash extension lounge is located at the end of Webster Street, located up the elevator on the 3rd floor. You can find metered street parking readily available in front of the building or free parking in the neighborhood.
Electric Lash Beauty Co
1400 Webster St Suite
How should I prepare for my visit?
Make sure to come in with clean lashes, free of any makeup before your appointment. Lash extensions will not bond properly to dirty lashes, if your lashes are not 100% clean we will cleans them for you which will cut into your appointment time.
No caffeine for at least 6 hours before your appointment. Caffeine can cause the eye to flutter which affects our speed at applying the lash and makes the service more difficult to perform.
What should I expect during my service?
Lay back and relax while our artists will carefully separate each lash and add the extension to the base of your natural lash.
What are your appointment policies?
Please be respectful of the artist’s time. Please give us 24 hours notice prior to your appointment or you will be charged 50% of the service.
Please turn your phone on silent during your time at the studio.
What services do you offer?
Lash extensions: we offer a variety of styles of eyelash enhancements and will provide a consultation before each service but if you have any questions please don’t hesitate to contact us.
What is your refill policy?
Keep your lashes looking full and fresh by getting a fill every 2-3 weeks. There must be at least 40% of lashes remaining of a full set to be considered a fill. Anything less will require a new full set.
What is the maintenance for lash extensions?
Fresh Wash your lashes daily with lash cleanser
Gently brush lashes daily with mascara wand to keep the lashes in place
Avoid oil based beauty products, including other parts of your face or hair. Oil will travel to the eye area and breakdown the adhesive causing retention issues.
Be gentle with your lashes, do not rub or pull on the extensions. Your fingers also contain oils which can break down the adhesive.
Keep your lashes dry for the first 24 hours. Avoid swimming, saunas, and facials in this period.
